HOTEL: The urban hotel, has 40 rooms, a reception, a pub, a breakfast room, internet (for a fee), a fax service, photocopier service and 2 meeting rooms. This hotel is ideal for holidays or business trips. SITUATION: This hotel, was built in 1883, is situated in Birmingham the centre of it is close to New Street the train station the Birmingham Hippodrome Theatre and Birmingham Botanical Gardens close to the establishment, clients can find Cadbury World it is near Aston University it is near it is situated 25 kilometres away from Birmingham Airport. ROOM: All the rooms have a bathroom, a shower, a direct line telephone, a welcome kit, a trouser press, a coffee maker, a kettle, some rooms internet, (available for a fee), a television and an ironing set. OTHERS: Regarding the food and beverage offering, clients have a breakfast service in the room. PAYMENT METHODS: Customers can pay using American Express, Mastercard and Visa.