Property Location
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, a 8-minute drive from El Camaleon Mayakoba Golf Course and 12 minutes from Tres Rios Ecopark. This 5-star resort is 4.6 mi (7.5 km) from Grand Coral Golf Riviera Maya.

Rooms
Make yourself at home in one of the 195 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You`re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 4 spa tubs, and a sauna. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
Enjoy regional cuisine at Chaka, one of the resort`s 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7 AM to noon.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This resort has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Know Before You Go

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• A resort fee is included in the total price displayed.
• Up to 2 children 1 year old and younger stay free when occupying the parent or guardian`s room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: USD 140 per vehicle (one-way)
• Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

• Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.