Property Desc:

Property Location
With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you`ll be steps from Matterhorn Ski Paradise and 6 minutes by foot from Matterhorn Museum. This 4.5-star hotel is 24.5 mi (39.4 km) from Saas-Fee Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

Rooms
Make yourself at home in one of the 85 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You`re sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel`s room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Zermatt? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space.

Room Info:

National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Know Before You Go

• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Mandatory Fees and Taxes

You`ll be asked to pay the following charges at the property:

• A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

A tax is imposed by the city and collected at the property in cash: CHF 2.50 per person, per night; CHF 1.25 for children 6-16 years of age per night. The tax applies to stays from 20 November. This tax does not apply to children under 5 years of age. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

Renovations and Closures
The property is closed during October and November.

Checkin Instructions:
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• No onsite parking is available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special Checkin Instructions:
The front desk is open daily from 6 AM - 11 PM.
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.
Property Information: Check-out time is 11:00 AM
Checkin Minimum Age: 14